Privacy Policy
Last updated: 10 November 2026
This policy explains what personal data Echo collects and why. Echo is run from Denmark and is the data controller for Echo Cloud. Contact: support@echoclip.link.
The Echo app
The app works on your computer. Your clips, screenshots, settings and logs stay on your computer. Echo does not collect usage statistics or tracking data. Data only leaves your computer when you choose to:
- connect a cloud (Echo Cloud, Google Drive or your own storage) - clips then go to that service;
- copy a clip or log file and paste it somewhere yourself, for example in Discord;
- send feedback from Echo (Settings → About). That sends your message, the email you type (optional), Echo's version and system type, and - only if you tick the box - the end of Echo's log (what Echo did, including clip and file names) to support@echoclip.link. It is kept in our support inbox for as long as needed to answer and fix the problem.
- press "Send log" (Settings → App). That uploads Echo's log and settings - what Echo did, including clip, file and folder names, your PC's audio devices and GPU; passwords, keys and email addresses are removed first - to echoclip.link and gives you a private link to paste to whoever helps you. Anyone with that link can read the log. It is deleted after 14 days.
The one automatic connection: an installed Echo asks echoclip.link every few hours whether a newer version exists. That request contains Echo's version number, your system type (Windows or Linux) and a few anonymous performance numbers: how much memory and processor time Echo itself used on average and at most since the last check (also while recording), how many minutes that was measured over, split by what Echo was doing in those minutes (in the tray, open, in use, or playing a clip), and what it ran on - the model names of your processor and graphics card, how much memory (RAM) and how many processor cores the PC has, your Windows or Linux version (on Linux also the desktop, like KDE Plasma on Wayland), and your recording settings (resolution, frame rate and encoder). There is no ID in it, and nothing about you, your PC's name, your files or your games. We use these totals to keep Echo light on all kinds of PCs and to show how light it is. You can turn the performance numbers off in Settings → App Settings → "Send anonymous performance numbers"; the update check then only contains the version number and system type. Like any web request it also reveals your IP address, which our hosting provider may keep in short-lived logs. We count how many copies of each Echo version check in per day; so the same computer isn't counted twice that day, we keep a scrambled code made from your IP address for two days - never the address itself. We also note the country the check came from (as our hosting provider reports it), only the country. The first time a new install checks, it also sends a one-time "new install" signal so we can count how many times Echo is installed; nothing that identifies you is kept.
Echo is open source (GPL-3.0), so you can check all of this yourself: github.com/Resister0/echoclip.
Echo Cloud: what we store
| Data | Why | How long |
|---|---|---|
| Your email address | To create your account and send sign-in codes | Until you close your account |
| Sign-in sessions (stored only as a scrambled hash) | To keep you signed in in Echo | Until you sign out, or 180 days without use |
| Your clips and their file names | To store them, sync them to your PCs and serve your share links | Until you delete them or close your account |
| Share links you create | So the link plays your clip | Until the link expires, you remove the clip, or close your account |
| Your plan, storage used, and Polar subscription ID | To give you the right amount of space | Until you close your account (payment records: see Polar) |
| IP address | To stop abuse, like sign-in code spam (rate limits) | About 1-2 days |
| Server logs (errors, sign-in and payment events) | To fix problems | A few days |
| Backups of the account data above (not your clips) | To recover from a server failure | 14 days, then deleted automatically |
The legal basis is the contract with you (to provide Echo Cloud) and our legitimate interest in keeping the service safe (rate limits, logs). We do not sell your data, show ads or use tracking cookies. The website uses no cookies at all. It only counts page views, downloads and clicks on a few buttons, plus which website sent you here, as daily totals. To count each visitor once per day it uses a scrambled code of your IP address and browser that can't be turned back and is deleted after 2 days; no IP addresses are stored.
Who helps us
- Cloudflare - hosts the website and server, and stores clips (R2) and account data (D1). Data may be processed outside the EU; Cloudflare uses the EU Standard Contractual Clauses and the EU-US Data Privacy Framework.
- Resend - sends the sign-in code emails and the feedback you send from Echo (EU region).
- Polar - handles payments as merchant of record, together with its payment provider Stripe. When you buy a plan, Polar receives your payment details and billing information under its own privacy policy (see polar.sh). We never see your card details.
Share links
Anyone with a share link can watch that clip. The link contains a random code, so it can't be guessed, but anyone you send it to can pass it on.
Profiles (optional)
If you make a profile in Echo (Settings → Profile), its @name, name, picture, bio, colour, the clips you pin and how many followers you have are public at echoclip.link/u/yourname, and your share links show your name. Who you follow, and who follows you, is never shown - only the count. Deleting the profile removes all of it; your clips and share links stay.
Reports and moderation
Anyone can report a share link or profile with the "Report" link on its page. We keep what was reported, the reason, the details you write and - only if you give it - your email, so a moderator can act on it and we can answer you. We don't keep your IP address with it (only a one-day code that stops the same report being sent twice). Reports are seen by Echo's moderators (volunteers chosen by us) and by us; moderators never see account emails. Reports are kept as long as needed to handle them and to show what was done.
Your rights
You can ask to see, correct, download or delete your data, or object to how we use it. Email support@echoclip.link from your account's email address and we will answer within 30 days. You can delete clips yourself in Echo at any time. If you think we handle your data wrongly, you can complain to the Danish Data Protection Agency (Datatilsynet).
Children
Echo Cloud is not meant for children under 13, and we don't knowingly create accounts for them.
Changes
If this policy changes in an important way, we will email Echo Cloud users before the change takes effect.